Privacy Policy

Last Updated: May 15, 2024

Our Commitment to Privacy

At EdOptimize, we are committed to protecting the privacy of our users and ensuring a safe and secure experience while using our educational tools and services. This Privacy Policy outlines how we collect, use, and safeguard the information generated from our educational solutions. By using our services, you are agreeing to the terms of this Privacy Policy.

1. What information do we collect?

We collect anonymized data generated from your use of our educational services. This information may include, but is not limited to, progress data, scores, session duration, and the device used. We do not collect any personal information such as your name, email address, or phone number, and we actively avoid collecting such information whenever possible.

2. How do we use the information we collect?

We use the anonymized data we collect for the following purposes:

  • To analyze and improve our services' performance and educational effectiveness
  • To conduct learning science research and development of new educational methods
  • To monitor and resolve any technical issues that may arise
  • To generate statistical reports for internal use or for sharing with research partners, without identifying any individual users

3. How do we protect your information?

We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

  • Storing data on secure servers with restricted access
  • Using encryption technologies to protect data during transmission and storage
  • Regularly reviewing and updating our security practices and protocols
  • Limiting access to your information to authorized personnel who are required to maintain the confidentiality of the information

4. Sharing of information with third parties

We do not sell, trade, or rent your information to third parties. However, we may share anonymized and aggregated data with research partners or other educational organizations for the purpose of advancing learning science research and development. In such cases, we ensure that the data shared does not contain any information that can be used to identify individual users.

5. Children's privacy

We are committed to protecting the privacy of children who use our educational services. We do not knowingly collect personal information from children under the age of 13, and our services are designed to minimize the collection of any such information. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to promptly delete that information from our records.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the beginning of this policy and notify you by posting a notice on our website, through our services, or by other appropriate means. Your continued use of our educational services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

7. Contact us

If you have any questions, concerns, or comments regarding this Privacy Policy or our privacy practices, please contact us at nirmal@edoptimize.com

We are committed to resolving any issues or concerns you may have and will respond to your inquiry as soon as possible.